Paweł Cabaj
Head of Business Development

VAT Refund Support for Businesses Operating Internationally

Operating a successful business in a dynamically evolving legal and tax environment, particularly in the context of international business operations and VAT settlements within the European Union, involves numerous challenges. Companies operating across different countries incur expenses that include VAT; however, recovering this tax often proves to be a complex process. As a result, many businesses fail to take full advantage of the opportunities offered by VAT refunds.
KR Group provides comprehensive support in the recovery of both domestic and foreign VAT, assisting clients at every stage of the process, from assessing the possibility of recovering VAT, through the preparation and submission of refund applications, to communication with tax authorities.
The VAT refund service is dedicated to companies that incur VAT-related expenses in Poland or abroad and wish to recover overpaid tax in a secure and compliant manner. This particularly applies to businesses engaged in international operations, purchasing goods and services in other EU countries. especially within the Central and Eastern European region, or participating in cross-border transactions.
Where a company is established in one European Union Member State and incurs VAT-bearing expenses in another EU country, it may apply for VAT recovery under the VAT refund procedure, in accordance with the provisions of Directive 2008/9/EC (the so-called 8th Directive). This procedure enables businesses to recover foreign VAT without the obligation to register for VAT purposes in the respective country, provided that all formal requirements and deadlines are properly fulfilled.
For entities established outside the European Union, the provisions of the 13th Directive (86/560/EEC) apply, regulating the minimum rules governing VAT recovery within EU Member States for non-EU businesses.
Support from KR Group, as a trusted business partner, is particularly valuable for organisations that do not possess local tax expertise in a given jurisdiction, have limited internal resources to manage VAT recovery procedures, or encounter difficulties in identifying eligible expenses. The service also addresses the needs of businesses operating in sectors such as transport, logistics, manufacturing, e-commerce, and services, where the scale of foreign VAT expenditure is significant.
KR Group’s experts conduct a comprehensive analysis of completed transactions, assessing them from the perspective of VAT registration obligations in a given country, identifying opportunities to recover overpaid VAT, and providing full support throughout the VAT refund process. Particular attention is given to identifying invoices that should be excluded in order to minimise the waiting period for VAT reimbursement.
Appointing an experienced tax adviser as a representative in tax proceedings ensures that communication with the tax authorities is conducted professionally and efficiently. This significantly increases both the effectiveness of the process and the likelihood of obtaining a successful refund. Documentation collected during proceedings, as well as correspondence with tax offices, is handled in the official language of the country in which the VAT refund is being claimed. Without professional support, businesses may unknowingly forfeit the opportunity to recover substantial amounts of VAT.
Thanks to many years of cooperation with our international partners, KR Group supports VAT recovery not only in the countries where we maintain direct operations (Poland, Hungary, Romania, the Czech Republic, and Slovakia), but also across other European Union jurisdictions.
KR Group combines many years of experience in international VAT compliance and cross-border tax settlements, supporting both large capital groups and companies operating across multiple jurisdictions. KR Group’s experts support businesses from sectors such as: e-commerce, manufacturing, logistics and transport, real estate, and international services, where foreign VAT recovery constitutes an important element of financial liquidity management.
Yes, KR Group supports companies in recovering VAT within international business operations, e-commerce, and cross-border sales across the EU and CEE countries. The scope of services includes analysis of VAT recovery opportunities, preparation of VAT-REF applications, and management of communication with tax authorities. Thanks to our experts’ experience in international VAT, the VAT recovery process is tailored to the specific nature of online business operations.
The foreign VAT refund procedure, referred to as the EU VAT refund process, involves the preparation and submission of an application to the relevant authority together with a complete set of documents confirming the incurred expenses. Each European Union country applies its own deadlines and formal requirements; therefore, proper preparation of the application at the submission stage is essential.
Companies may recover VAT relating to goods and services purchased domestically, imported goods, as well as expenses related to domestic and international business travel. There are numerous opportunities to recover VAT that maximise reimbursement potential, and the resulting savings may amount to nearly 30% of incurred expenditure. This is precisely why businesses should actively consider VAT recovery opportunities.
When applying for a VAT refund, businesses should verify whether they are subject to VAT registration obligations in a given country. Failure to register for VAT and properly account for output tax may negatively affect the outcome of a VAT refund application and may even result in penalties and increased interest on outstanding tax liabilities. Such circumstances may lead not only to VAT arrears but also to corporate income tax liabilities.
By excluding invoices that do not provide the right to deduct VAT, businesses reduce the duration of tax proceedings, which directly translates into a shorter waiting period for VAT reimbursement.
Under the provisions of Directive 2008/9/EC, the VAT refund procedure is available to taxpayers established within European Union Member States who, during the refund period in the refund Member State:
Entities established outside the European Union may also apply for VAT refunds under the principle of reciprocity. However, this principle does not apply to entities that have submitted notification of their intention to use special VAT procedures.
If you are an entity paying VAT on goods or services acquired in other countries, you have undoubtedly considered how to recover this tax efficiently. You are likely aware that applications may be submitted in the country of establishment under EU directives. In theory, the process appears relatively straightforward. However, our practical experience demonstrates that this is only the tip of the iceberg. Proper preparation is essential.
KR Group provides comprehensive support in VAT recovery under:
A company may apply for a VAT refund under the 8th Directive where it is a VAT taxpayer in its country of establishment but is not registered for VAT purposes in the country where the VAT was incurred, and where it has not supplied goods or services subject to taxation in the country where the VAT was paid (subject to specific exceptions relating to certain transport services and transactions covered by the reverse charge mechanism).
For companies established outside the European Union, VAT refund rules are governed by the 13th Directive (86/560/EEC). To qualify, the company must neither have a registered seat nor be VAT registered in the EU Member State where the VAT was incurred during the refund period covered by the application, and it must not have supplied goods or services within that country.
A fast and secure VAT refund process requires compliance with additional conditions dependent on local regulations within individual Member States. As a result, the VAT refund process requires detailed analysis and proper preparation of documentation.
Contact
Fill out the form and we'll prepare a preliminary quote. Prefer to email us directly? office@krgroup.pl
KR Group
We share knowledge that supports informed business decision-making. In our Knowledge Zone, we publish articles, alerts, expert commentaries, and practical materials covering accounting, HR and payroll, taxation, law, and business.




Access to the most important information: tax, accounting and legal, crucial for your business.
Region CEE
KR Group to polska, dynamicznie rozwijająca się grupa księgowo-podatkowa o międzynarodowym zasięgu. Zatrudniamy ponad 230 specjalistów w naszych oddziałach w Polsce, Czechach, Rumunii oraz Węgrzech.
in the CEE region
in permanent cooperation
teams
of market experience