e-Commerce

Effective Sales Support for Online Business in Poland and the EU

E commerce header

In the e-commerce industry, speed and optimisation of operational processes affecting the final sales margin are key. Regardless of whether sales are conducted through your own store or on one of the popular marketplace platforms, ensuring security and compliant settlements is an important factor in building a scalable business.

The international dimension of conducting online sales, supply chains spanning multiple countries and entities, and tax complexities arising from the changing economic environment require expert knowledge in accounting, taxes, finance and the law applicable within the European Union.

Why KR Group is a proven choice for the e-commerce industry

Accounting tailored to the e-commerce industry
E-commerce is about speed and flexibility in responding to changes in the market environment, which is why accounting at KR Group means real-time reporting and control, as well as proactivity in offering solutions tailored to the specifics of the industry.

Tax advisory for e-commerce
Expert tax knowledge at your fingertips – we support our Clients in taxes and VAT settlements, so they can focus on what matters in the development of their business.

E-commerce without borders
International expansion has never been so accessible. At KR Group we provide comprehensive support in opening businesses to new markets and help with the implementation of processes compliant with local regulations.

Local presence in business development
E-commerce typically allows for remote cooperation with contractors in various parts of the world, however when a business reaches the appropriate scale, it may be necessary to establish a company in order to fully benefit from the opportunities and support offered by a given country. We support companies in business registration, HR management, payroll and the HR area, and provide legal advisory support.

Modern tools
For our VAT Compliance Clients, KR Group provides access to the easy-to-use KRG Portal – a tool enabling convenient and organised document circulation. Automated notifications remind users of upcoming deadlines. The KRG Portal contains a round-the-clock electronic archive (24/7), providing constant access to all submitted documents together with official acknowledgements of receipt from tax authorities.

Settlement automation
The KRG Portal also features an e-dispatch module, which enables fully automated submission of ready-made XML files for JPK_VAT and VAT-UE. After the digital submission of files to the KRG Portal and their validation, the system automatically carries out the dispatch process without any user intervention. Created to support cooperation in the area of compliance with EU VAT regulations, in particular for e-commerce entrepreneurs operating in both the B2C and B2B model.

E-commerce and technology
We work with manufacturers of leading software needed to run a business, we create integrations between systems that do not allow simple data transfer, and we build internal technological infrastructure that reduces the time needed to perform routine activities. Thanks to this, we focus on quality and proactively offering solutions that deliver value for your business.

We fix irregularities
Incorrectly maintained accounting can go unnoticed for a long time, but once a problem is identified or reported through a tax authority audit, swift and decisive action is required. We help our clients find errors, solve problems and improve accounting, tax and HR processes, and then prepare and submit the relevant VAT corrections, drawing on our resources and expertise gained across many countries, industries and business scales.

KR Group support for the e-commerce industry

  • Accounting outsourcing for the e-commerce industry

    • Maintenance of full accounting tailored to the specifics of online sales, including: handling revenues from various channels, marketplaces, online and brick-and-mortar stores, corrections and returns.
    • Integration with ERP systems, automatic recording of orders and returns.
    • Individual sales channel margin reporting and marketplace commission reporting.
    • Support in maintaining warehouse records and fulfilment.
    • Support in recording fixed and variable costs, such as: marketing, marketplace commissions, subscription fees and payment systems.
    • Accounting period closings for individual sales channels.
    • Support in correct real-time transaction reporting.

    See more: Accounting outsourcing.

  • VAT advisory for the e-commerce industry

    • Preparation and submission of VAT tax declarations.
    • Tax representation for sellers based outside the EU.
    • Verification of the correctness of tax settlements in online sales, including in marketplace channels: Allegro, Amazon, Shopify, Magento, WooCommerce, eMAG, and in brick-and-mortar points handling e‑commerce.
    • Tax advisory on returns, discounts and promotions.
    • Registration and handling of the OSS procedure and VAT settlements in mail-order sales to EU countries.
    • Registration and handling of the IOSS procedure and VAT settlements in mail-order sales from non-EU countries.
    • Quick e-Consultation [LINK] for simple tax queries and VAT rate verification.

    See more: VAT advisory.

  • Tax advisory, tax reporting for the e-commerce industry

    • Preparation and submission of CIT, PIT and local tax declarations for online sales.
    • Development of tax procedures tailored to e‑commerce.
    • Identification of tax risks in e-commerce models and adaptation of processes to the legal requirements of a given country,
    • Preparation of tax documentation and procedures.

    See more: Tax advisory and Tax compliance.

  • HR and payroll, HR outsourcing for the e-commerce industry

    • Payroll handling, preparation of payroll lists, tax and contribution settlements.
    • Preparation of HR and payroll reports and labour cost analyses.
    • Handling employment contracts, B2B contracts, commission contracts and cooperation with freelancers.
    • Management of holidays, sick leave and employee benefits.
    • Support in recording and settlement of working time.

    See more: HR and payroll outsourcing.

  • Legal advisory for retail trade companies

    • Preparation and verification of online store regulations, privacy policies and documentation required in online sales.
    • Analysis of cooperation terms with marketplace platforms.
    • Preparation and verification of contracts with employees and contractors, work and remuneration regulations.
    • Preparation of contracts with suppliers or e-commerce platforms.
    • Representation in labour disputes, support during inspections by the State Labour Inspectorate.
    • Preparation of all legal letters and disciplinary procedures.
    • Support in the area of personal data protection, conducting GDPR audits, implementation of procedures, data processing agreements.

    See more: Legal advisory.

  • Expansion into new markets, e-commerce business development

    • Support in opening new online stores and points of sale.
    • Analysis of tax requirements in EU countries and the CEE region, VAT registrations, configuration of payment systems and integration of sales platforms.
    • Support during restructuring: closing stores, reorganising sales channels, changing fulfilment models.
    • Advisory on environmental obligations and industry regulations, including for packaging and recycling.

    See more: Expansion into new markets.

FAQ

  • What does tax advisory and accounting for e-commerce look like?

    Accounting for e-commerce requires specialist knowledge and familiarity with the specifics of the online sales industry. The dynamic growth of online trade involves numerous tax challenges – from correct VAT settlements to transfer pricing documentation. KR Group offers comprehensive support tailored to the needs of entrepreneurs operating in the e-commerce sector. Our experts will help efficiently manage tax obligations, minimising the risk of errors and ensuring compliance with regulations. We encourage you to use our services and discover the benefits of working with an experienced team of advisors.

    Online sales involve many specific tax obligations – from VAT settlements in cross-border transactions to the correct recording of revenues from various sales channels. Accounting for e-commerce requires knowledge of the regulations concerning the VAT OSS procedure, the principles for documenting sales on marketplace platforms and the regulations related to the storage of goods abroad. That is why at KR Group we combine tax advisory for e-commerce with professional accounting services, creating a consistent support model for companies trading online.

  • Tax advisory for e-commerce – for whom?

    We direct our services both to dynamically growing start-ups and to mature entities conducting multi-channel sales on domestic and international markets. Tax advisory for e-commerce also covers companies planning international expansion – we support entrepreneurs in understanding the local tax requirements in CEE region countries. Regardless of the scale of operations, we provide an individual approach, tailoring the scope of cooperation to the actual business needs of each client.

  • What does tax advisory and accounting for e-commerce at KR Group look like?

    As part of our offer we provide comprehensive accounting for e-commerce covering the maintenance of accounting books, preparation of financial statements and ongoing tax settlements. The tax advisory for e-commerce carried out by our experts covers, among other things:

    • support in the area of VAT settlements – including the VAT OSS procedure and intra-Community transactions,
    • transfer pricing analysis and preparation of required documentation,
    • verification of obligations in the area of withholding tax (WHT),
    • tax reviews and retrospective audits,
    • representation before tax authorities during tax audits.
  • Why is it worth entrusting accounting for e-commerce to an external partner?

    Accounting outsourcing allows companies from the e-commerce sector to focus on developing sales, while experienced specialists take responsibility for the correct maintenance of accounting books and tax settlements. Thanks to this, entrepreneurs gain the assurance that their company accounting is conducted in accordance with current regulations, and the risk of costly errors is significantly reduced. In addition, cooperation with an external partner provides access to up-to-date expert knowledge and flexible adjustment of the scope of services to the dynamically changing needs of the business.

  • What sets KR Group apart from the competition?

    KR Group is a tax and accounting group with over 25 years of experience in serving companies from various sectors of the economy. Our experts combine expert knowledge with a practical approach to clients’ business needs. Professional tax advisory carried out by KR Group is always tailored to the specifics of the industry – in the case of e-commerce this means an in-depth knowledge of regulations concerning online trade and accounting for companies operating on multiple markets simultaneously.

  • Does KR Group support e-commerce sellers in preparing VAT corrections for previous settlement periods?

    Yes, KR Group supports e-commerce sellers in preparing VAT corrections for previous settlement periods. Our team of VAT and accounting experts analyses historical transactions, identifies errors in declarations and prepares the relevant corrections. Thanks to our experience in online sales settlements, cross-border services and e-commerce platforms, the process is carried out in an efficient and safe manner.

  • Does KR Group offer VAT advisory and VAT Compliance services, without maintaining full accounting?

    Yes, at KR Group we offer specialist VAT advisory and VAT Compliance services, independently of maintaining full accounting. E-commerce companies can obtain professional support in the area of VAT settlements, preparation of declarations, VAT audits and verification of internal processes, without the need to hand over all accounting.

  • Does KR Group serve distance sellers based outside the EU?

    Yes, KR Group serves e-commerce sellers conducting distance sales based outside the European Union. The firm supports VAT registration in the IOSS procedure, fulfilment of reporting obligations and in the correct settlement of VAT on sales to consumers in the EU.

  • With which sales platforms does KR Group have experience in cooperation?

    At KR Group we support sellers operating on various e-commerce platforms, including: Amazon, Allegro, Shopify, Magento, WooCommerce, eMAG, Temu and others. Thanks to our experience in handling these systems, we help with the correct settlement of VAT, tax registrations and automation of online sales processes, regardless of the scale of operations.

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KR Group is a dynamically growing Polish accounting and tax group with an international reach. We employ over 230 specialists in our offices in Poland, the Czech Republic, Romania, and Hungar